Shipping policy

Shipping Policy

Last updated: August 14, 2026

This Shipping Policy applies to orders placed through 1luckdrop.com and should be read with our Refund Policy and Terms of Service.

Where we ship

1LuckDrop currently accepts orders only for eligible U.S. delivery addresses offered at checkout. California addresses are not currently available. We do not currently offer international shipping. If checkout does not display a shipping method for your address, we cannot accept the order for that destination at this time.

Processing time

Our current necklace is made to order. Please allow 3–5 business days for processing before shipment. Business days exclude weekends and U.S. holidays. If we are unable to ship within the stated time, we will contact you with the available options.

Shipping time and tracking

Standard U.S. shipping typically takes 2–5 business days after production. Delivery dates are estimates rather than guarantees. Peak periods, carrier disruptions, remote destinations, Alaska, Hawaii, Puerto Rico, and U.S. territories may require additional transit time when checkout offers service to those destinations.

When tracking becomes available, we will send a shipping confirmation to the email used for the order. Tracking events are provided by the carrier and may not update immediately after the label is created.

Current free-shipping offer

Standard U.S. shipping is free for the current $59 launch offer when checkout confirms that the address is eligible. Taxes, if applicable, are calculated separately at checkout. Expedited shipping is not currently promised.

Address changes

Please enter a complete and accurate delivery address at checkout. If you notice an error, contact us immediately through our Contact page. We will try to help, but an address change is not guaranteed once production or shipping has begun. If a parcel is returned as undeliverable, contact us so we can review the available next step before any reshipment.

Delayed, missing, or damaged shipments

If tracking has stopped updating, a parcel is marked delivered but cannot be located, or the parcel arrives visibly damaged, contact us promptly with your order number and the available tracking or photo evidence. We will review the issue with the fulfillment provider or carrier and explain the available resolution. Please do not discard damaged packaging until the review is complete.

Contact

Email support@1luckdrop.com and include your order number when asking about an order.